About
Where It All Began
Carefidance started with a conversation between two brothers, Niran Wijesiri and Niresh Wijesiri, at a casual family gathering. With more than a decade of combined experience in the healthcare industry, both had witnessed how challenging it could be for people to access the right continence and personal care products.
A light-hearted chat about nappies for Niran’s young children quickly shifted into something deeper. The brothers found themselves discussing the growing need for reliable, high-quality continence solutions for people living with disability, ageing Australians, and families wanting products they could trust.
In that moment, they realised something important:
People deserved better - better support, better service, and better access to products that protect their dignity.
From that day, the idea for Carefidance took shape.
Niran and Niresh committed to building a business that truly listens—listens to customers, carers, and healthcare professionals. Their goal was simple: to provide products and solutions that make life easier, more comfortable, and more dignified for the people who rely on them.
This promise became the heart of Carefidance’s philosophy:
Understand real needs, provide real solutions, and always put people first.
Growing With You
Guided by the needs of our community and the evolving healthcare landscape, Carefidance now distributes a complete range of essential products, including:
Trusted by Households, Carers & Professionals
Carefidance proudly partners with leading global brands to offer high-quality choices at competitive prices. Our products and services support:
- Domestic households
- Aged care facilities
- Nursing services
- Pharmacies
- Hospitals
- Community and disability care providers
Discretion is central to what we do. Every home delivery is securely packaged to ensure privacy, helping customers feel respected and confident when ordering with us.
Dignity, Confidence & Choice—For Everyone
Incontinence is common, but often deeply personal. Our team understands this. We are known for our sensitivity, care, and commitment to providing solutions that genuinely improve quality of life.
We believe every person has the right to participate fully in life and in their community. That’s why we work collaboratively with people with disabilities, older Australians, their families, and their carers—ensuring every product and service supports personal needs, goals, and choices.
Supporting You, Month After Month
To make life easier, Carefidance offers a convenient “order and forget” recurring delivery service to ensure essential items never run out.
For customers managing funding allocations, we also provide flexible bulk-ordering and staged delivery options.
What Drives Us
At Carefidance, our purpose goes far beyond supplying products.
- We value the trust our customers place in us. Every order, call, and conversation reminds us why we exist: to support real people with real needs.
- We take pride in delivering fast, reliable service—because speed and consistency aren’t just expectations; they’re part of our brand promise.
- We offer free samples to help customers make confident choices—reflecting our commitment to transparency and genuine care.
- We are dedicated to empowering people through solutions that support dignity, independence, and active living.
- Above all, we strive to make healthcare simple, accessible, and people-centred. This is who we are, and it is the heart of the Carefidance brand.